=LDR 00000nam 2200000 4500 =001 INLIS000000000014047 =005 20200117113709.0 =008 200117| ||| | ind =035 $$a 0010-012000000014047 =245 $$a MENGUKUR KINERJA PELAYANAN DAN KEPUASAN KONSUMEN =100 $$a BAHRUL KIROM =260 $$a BANDUNG $b PUSTAKA REKA CIPTA $c 2015 =300 $$a 280 =020 $$a 978-602-1311-08-0 =082 $$a 362 =520 $$a MASALAH DALAM PELAYANAN DAN KEPUASAN KONSUMEN =990 $$a 36074